Bookings & Customer Services: 0808 169 7029*
*Open 8am-8pm, 7 days a week. Calls are free from landlines and mobiles.
Please choose the appropriate airport for your feedback and follow the link to complete your name, contact details and your comments giving as much detail as possible.
Should your feedback require an investigation and response, we will also require passenger names, travel date, flight and booking reference numbers.
We will thoroughly investigate complaints using systems which provide accurate timings and data.
East Midlands Airport
London Stansted Airport